Effective Email Communication
Email is a relatively new way of communicating. Make the most of it by following these few rules.:
Add your attachment before you write.
Include the topic in the subject line.
Proof your message twice before you send it.
Use capital letters only at the beginning of sentences and for proper names.
Add warmth by using the recipient's name in the first sentence.
Keep it short and simple; just enough to fill only one screen.
Think of email as a fax. Assume everyone will read it.
Write only with positive emotion. Use the telephone to resolve conflicts.
Read your mail at specific times of the day for better time management.
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1 comments:
These are great how to guides - useful for when I need to send a thank you note/email but don't know where to begin.
Along the same lines, do you have any suggestions for a note to write when there is a death in a friend's family?
Recently, I found out that a good friend's grandmother passed. I would like to send a note, but to be honest I'm a little worried that the content would be too personal on one end, or too robotic on the other end of the spectrum.
Thanks!
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