Getting Coffee and Gossip?

Q. Corby, you have written about gossip at work. I often hear negative comments about other people and don’t know what to say or do. What do you suggest?

A. There are a couple of things you can do. You can simply say something like “I know him well and I don’t see him that way” or “If you feel that way, why don’t you discuss it with her directly.” If a sarcastic or humorous remark is made don’t join in the laughter. Just walk away. You’ll make an impression with your silence.


Q. What is your opinion of secretaries or administrative assistants as they are now called getting coffee for their bosses?

A. If getting coffee, or other refreshments, is going to be part of his or her daily job description it should be made clear at the time of the job offer. The assistant should be given the option to decide whether to take a job where this is expected.

With that said, however, the assistant and the manager should work toward the common goal of being an effective team furthering the company’s objectives. That means the ”refreshment getting” can be worked out between the two individuals and be flexible. If the manager is hosting clients or is very busy, the assistant can offer to get the refreshments. If she is making the trip for herself, it would be nice if she offered to get something for her boss. There is no reason the two of them should be away from their desks. At the same time, the manager should offer to get the assistant coffee or soda when she is busy with a project.