Sunday, April 20, 2008

Business Etiquette and Networking

I attend a number of networking events because I enjoy meeting people; I always learn something....not just about how to grow my etiquette business. Last week I learned about Isagenix, an exciting way to change the way you can manage your health and weight. I learned about an interesting online business which allows users to send "handwritten" personal or business greeting cards with the click of a mouse. I also learn what works and does not work in networking. For example, some attendees take advantage of the opportunity to introduce themselves and their business by monopolizing others' time and some interrupt a conversation just to hand over their own business card. When you want to make the most of networking events, consider how you can help the others in attendance. Don't monopolize the conversation or interrupt with your business pitch; ask how you can help others reach their goals. You will be surprised at the rewards.

Thursday, April 17, 2008

Tipping and Traveling Etiquette

If you are new to business travel, you may be surprised at what a significant expense tipping can be. Service people who transport you, carry your bags, greet you at the hotel door, take you to your room and others expect and, in most cases, deserve a tip. Here are some tipping etiquette guidelines:

Taxi/Limousine Driver – 15% - 20% of the total fare.

Doorman: $1-$2 for calling a cab or a bit more if he covers you with an umbrella in the rain or actually hails a cab for you. Tip at the end of your stay if it is more convenient.

Bellman: $1-$2 for each bag depending on the size of the bag and the quality of service. If he prepares your room and shows you around, $5-$10 should cover everything.

Room Service: A gratuity of 15% is usually included in the price of your order. If the person is especially attentive to setting up your meal, you can give him or her another couple of dollars.

Maids/Housekeeping Staff -- $1-$5 per night depending on the quality of the hotel and service. Tip daily since you might have different people cleaning your room. Whatever and whenever you decide to tip, put the money in a sealed marked envelope.

Valet Parking -- $1-$2 to the attendant retrieving your car.

Tuesday, April 08, 2008

Effective Email Communication

Email is a relatively new way of communicating. Make the most of it by following these few rules.:

Add your attachment before you write.
Include the topic in the subject line.
Proof your message twice before you send it.
Use capital letters only at the beginning of sentences and for proper names.
Add warmth by using the recipient's name in the first sentence.
Keep it short and simple; just enough to fill only one screen.
Think of email as a fax. Assume everyone will read it.
Write only with positive emotion. Use the telephone to resolve conflicts.
Read your mail at specific times of the day for better time management.

Monday, April 07, 2008

More Handwritten Notes
Received these today...again...a treat among the bills, catalogs and junk mail.

Dear Corby,
I would like to thank you for forwarding your business etiquette blog post about the attorney who mails two to three handwritten notes to his clients each day. The blog entry was informative as well as persuasive, as you can see. Rest assured I will keep this valuable lesson in mind.

Dear Corby,
It was great to meet and talk with you last week. I really enjoyed your business etiquette seminar and feel there were many meaningful ideas that I took with me. Thanks again for sharing your business etiquette knowledge and time. Hope to see you in the near future and best of luck.